---
metadata:
- name: generator
content: Diplodoc Platform v5.50.6
alternate:
- https://yasmina.yango.com/support/ar/speaker/start/remote-00402.md
- https://yasmina.yango.com/support/en/speaker/start/remote-00402.md
title: "Yasmina\_Max remote control — Help"
---
> **Documentation Index:** Fetch the complete configuration index at https://yasmina.yango.com/support/en/llms.txt
# Yasmina Max remote control
#|
||
|
1. Power
1. Microphone
1. Signal source
1. Fast forward
1. Volume
1. Confirm or select
1. Pause or resume
1. Rewind
1. Mute sound
1. Menu navigation (up, down, left, right)
1. Back
1. Yasmina
1. Home
||
|#
The remote is always ready to go and turns on as soon as you pick it up. If you need to turn it on manually, press the button.
Press and hold the button to speak your commands into the remote. Press the button once to activate the virtual assistant.
## Setting up the remote control{#remote-setup}
**Initial setup**
: 1. Please remove the protective tape on the back of the remote.
1. Ask Yasmina to connect the remote and follow her voice prompts.
**Reset**
:
If the remote and Yasmina Max have lost connection and the TV doesn't respond to some buttons, try reconnecting the remote:
1. Check the batteries in the remote. Make sure they're inserted correctly with the positive and negative sides facing the right way.
1. Put the remote into pairing mode: press and hold the and buttons for three seconds until a blue ring lights up on the remote.
1. Ask Yasmina to connect the remote and follow her voice prompts.
## What the lighting means{#indication}
You can check the status of your remote by the color of the light ring around the navigation buttons.
**What's the color of the light ring on the remote?**
{% cut "Red" %}
**How many times does the ring blink?**
{% cut "Four times" %}
1. Reset remote control to factory settings:
1. Press and hold the **OK** and buttons for five seconds.
1. Press and hold the **OK** and buttons for five seconds.
1. Take out the batteries from the remote control.
1. Reset Yasmina Max to factory settings following [these steps](https://yasmina.yango.com/support/en/speaker/settings/reset-max.md).
1. After setting up the speaker, insert the batteries back in and ask Yasmina to connect the remote.
{% cut "This didn't help" %}
Contact support and provide a detailed description of your situation and all the actions you've taken to resolve the issue.
[](https://yasmina.yango.com/support/en/feedback.md)
{% endcut %}
{% endcut %}
{% cut "Two times after pressing the button on the remote" %}
Change the batteries in the remote. Make sure they're inserted correctly with the positive and negative sides facing the right way.
Wait a few minutes. If the remote didn't connect automatically, [set it up again](#remote-setup).
{% cut "This didn't help" %}
Contact support and provide a detailed description of your situation and all the actions you've taken to resolve the issue.
[](https://yasmina.yango.com/support/en/feedback.md)
{% endcut %}
{% endcut %}
{% endcut %}
{% cut "Blue" %}
Your remote is probably trying to connect to Yasmina Max. It does so automatically when you first set it up or if the connection is lost.
1. Make sure the speaker is turned on and active.
1. Lay the remote flat on a table and wait about a minute.
1. Pick up the remote and hold it vertically.
**What's the color of the light ring?**
{% cut "It pulses a few times and then fades away" %}
Reconnect the remote following [these steps](#remote-setup).
{% cut "This didn't help" %}
1. Reset remote control to factory settings:
1. Press and hold the **OK** and buttons for five seconds.
1. Press and hold the **OK** and buttons for five seconds.
1. Remove the batteries from the remote, wait for one minute, and then put them back in.
1. Ask Yasmina to connect the remote and follow her voice prompts.
{% endcut %}
{% endcut %}
{% cut "Blinking constantly, the remote doesn't work" %}
The remote must be updating. If this takes too long:
1. Reset remote control to factory settings:
1. Press and hold the **OK** and buttons for five seconds.
1. Press and hold the **OK** and buttons for five seconds.
1. Take out the batteries from the remote control.
1. Reset Yasmina Max to factory settings following [these steps](https://yasmina.yango.com/support/en/speaker/settings/reset-max.md).
1. After setting up the speaker, insert the batteries back in and ask Yasmina to connect the remote.
{% cut "This didn't help" %}
Contact support and provide a detailed description of your situation and all the actions you've taken to resolve the issue.
[](https://yasmina.yango.com/support/en/feedback.md)
{% endcut %}
{% endcut %}
{% endcut %}
{% cut "Purple" %}
Your voice command is being recorded and processed.
{% endcut %}
{% cut "No light at all" %}
Change the batteries in the remote. Make sure they're inserted correctly with the positive and negative sides facing the right way.
Wait a few minutes. If the remote didn't connect automatically, [set it up again](#remote-setup).
{% cut "This didn't help" %}
Contact support and provide a detailed description of your situation and all the actions you've taken to resolve the issue.
[](https://yasmina.yango.com/support/en/feedback.md)
{% endcut %}
{% endcut %}
[](https://yasmina.yango.com/support/en/feedback.md)
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