Support service

If you encounter a problem or have a suggestion for how to make Yasmina better, let us know.

Please specify:

Your device ID

Here's how to find it:

In the Smart home with Yasmina section of the Yango Play app, open the list of smart devices.
Select the device and tap About the device.

Your login in the Yango Play app

It appears on the screen under your name when you tap the settings icon in the Yango Play app.

Warning

Before contacting support, check the Troubleshooting section. It may be faster to find the answer to your question there.

Send us a message in the support chat

To get a response faster, log in to your account.

Scan the code with your phone.

If the speaker is broken, contact the retail chain where you purchased the device.

List of stores in your city

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