Multiroom doesn't work
Multiroom mode makes all smart speakers in the home work synchronously. To activate it, name a room or say: “Yasmina, turn on music everywhere”.
When multiroom is enabled, the speakers play the music of the smart home administrator. Guest preferences are not taken into account in this mode.
If multiroom mode doesn't start, make sure the following conditions are met:
The speakers are linked to the same account
-
In the Smart home with Yasmina section of the
Yango Play app, open the list of smart devices. -
Make sure both speakers are linked to the account.
The speakers are connected to the same LAN
The speakers must be connected to the same router or any other network configuration with a common LAN.
The routers need to have a common local namespace. If the speakers are connected to routers with different NAT configurations (each router creates its own namespace), multiroom mode won't work.
The router is set up correctly
Check the following router settings:
- Multicast is available. This parameter is usually enabled by default. It's required for speakers that may be at different frequencies (for example, 2.4 and 5 GHz) to work together.
- The client isolation option is disabled. It prevents speakers from exchanging data.
There are no connection problems
The local network quality may be affected by an outdated router, poor firmware, or interference (something blocking the network) between the speaker and the router. You can check your network quality using free apps for Android or iOS.
If the problem persists, contact support.
Zigbee™ is a Connectivity Standards Alliance trademark.