---
metadata:
- name: generator
content: Diplodoc Platform v5.50.6
alternate:
- https://yasmina.yango.com/support/ar/speaker/troubleshooting/turn-on-problems.md
- https://yasmina.yango.com/support/en/speaker/troubleshooting/turn-on-problems.md
keywords:
- Yasmina turn on
- Why isn't Yasmina turning on
- Yasmina doesn't turn on
title: I can't turn the speaker on — Help
---
> **Documentation Index:** Fetch the complete configuration index at https://yasmina.yango.com/support/en/llms.txt
# I can't turn the speaker on
Yasmina should light up during startup and loading. If nothing happens after you connect Yasmina to a power supply:
1. Make sure you're using the power adapter that comes with her. Compatibility with other adapters isn't guaranteed. They could even damage the device.
1. Make sure that the adapter is correctly connected to the device and plugged in.
1. Make sure that the outlet is not dead (for example, plug in a table lamp to check it).
1. Try [resetting the speaker settings](https://yasmina.yango.com/support/en/speaker/settings/reset.md).
If the issue persists, press the button below and read the maintenance service information.
[](https://yasmina.yango.com/support/en/services.md)
Zigbee™ is a Connectivity Standards Alliance trademark.{.copyrights-note}